HUAYI IMP&EXP understands that sometimes you just have a simple question that should be answered by the web site but isn't. Realizing this, we have tried to put together most of the most frequent questions we get from our customers all over the world. If your question isn't answered here you can always call us toll free at 0086-512-58179721 or use whatsup 0086-1386-2222-812 and one of our sales associates will be happy to help you.
1. How do I get fast response of products?
If you sent emails and want quickest response for our products details,you can find another way that add our trademanager or add our mobile number showed in the alibaba page,because we have very fast talking tool such as wechat,whatsapp,vibre,tango,linkedIn,facebook etc.
2. How soon can I get a price quote?
For most projects, once we know Bottle weight,pump size,cap material&weight,or glass bottle decration method, , printing requirements and quantity, we can provide you with a price quote within 24 hours.
3.How long will it take to receive my products?
As a general rule for avaiable mold’s products, it will take 5 weeks for us to produce your products.But if we have stocks bottles,we can ship immediately as you wish.
4. Can I have a custom designed and mock up sample?
We are a custom shop. We design and construct each project to the individual customer's needs. We also can mock up samples quickly after getting design from customers.
5. Is there a minimum order requirement?
Due to the daily production capacity is very huge and shipping freight, we do not accept small orders. Our minium order quantity is 10,000 pcs per model,but we can help to do several color for choice. It is recommended for you to order a 20”GP or 40”HC to reduce the unit price and shipping cost.
6. Can I get a sample?
Yes, on some stock items,we can send immediately.Af for shipping charge,if you are new customer for our company,only provide us fedex,dhl or tnt or ups account number for freight collect.If You are our old customer,we can send free samples exclude the certain items.If you want special decoration or printing at package bottles,we can fast making samples in 7days based at reasonable sample charges.
7. What are your office hours?
You can reach us between the hours of 8:00 A. M. and 6:00 P. M. GTM+8, Monday thru Saturday , except chinese nationalhoildays. Phone: 0086-512-58179721/55379371 E-Mail: info at hytspacking dot com
8. Do you sell any additional products not listed on your online catalog?
We sell over 20,000 different types of glass perfume bottles or cosmetic packaging items and are always adding new items to our website. However, every item that we currently sell is listed on our website. If you cannot find the exact packaging bottles or perfume&cosmetic package product that you are looking for, please e-mail your request support at info at hytspacking dot com and we will be happy to verify whether or not this is an item that we carry.
9. Do you have a price catalog?
We are a professional glass perfume bottles manufacturer. All of our glass bottle products are made as in different weight and different artwork or decoration request. We do not have a price catalog.
10. Will you match competitors' prices?
If you find a lower price elsewhere on the exact same item, we will meet or beat that price as long as it does not reflect a competitor's free offer, rebate, bonus, one-of-a-kind, or other limited guarantee offer. Simply e-mail the link or pictures with products details to that page on our competitor's website to us at info at hytspacking dot com.
11.How do I know I can trust ordering from you?
is a member of the Alibaba’s Golden Trusted Supplier and have many experiences in broad Beauty Exhibitionin different country and is proud to have a rating of Excellence. We have been in business since 2005 and are committed to bringing our customers 100% satisfaction.
12. Can you do the design for us?
Yes. We have a professional team having rich experience in perfume bottles and cap design and manufacturing. Just tell us your ideas and we will help to carry out your ideas into perfect bottles and cap.we can make design drawing and 3D display to you . It does not matter if you do not have someone to complete files. Send us high resolution images, your Logo and text and tell us how you would like to arrange them. We will send you finished files for confirmation.
13. What is your terms of delivery?
We accept FOB, CIF etc. You can choose the one which is the most convenient or cost effective for you.Leaveus a message and give parts one more chance to see what we mean.
Of course, for more information, you can check our website www.hytspacking.cn